Emergency
Power Cut?
We're Here to Help.
At IDCSL, we understand the inconvenience a power cut can cause.
If you’re experiencing a power outage, here’s what you can do:
Report a Power Cut
Call our 24-hour helpline: +441622933399 to report the power cut and get the latest updates.
Check Your Surroundings
Is it just you? See if your neighbours have power. If they do, the issue may be isolated to your property. Check your fuse box or trip switch to see if it has tripped. If so, turn off all appliances and try resetting the switch.
What We're Doing
Our team is working hard: We're working diligently to identify the cause of the outage and restore power as quickly as possible.
Stay Connected
We will keep you updated on the progress through our website and social media channels.
What to Do During a Power Cut:
- Stay informed: If you have a battery-powered radio, tune in to local news for updates on the outage. Updates will also be provided to your electricity supplier.
- Light the way: Keep a torch handy for illumination during the power cut.
- Conserve power: Once the power returns, turn appliances back on one at a time to avoid overloading the circuit.
Together, we can get through this!
For further information on power cuts, please visit our website or call +44800 640 6345